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What is the policy regarding refunds?

"30 Day Satisfaction Guarantee We want you to be completely satisfied with the final product and service you receive from Cross-Border Worldwide. If you're unsatisfied, please contact us to request a refund within 30 days of your purchase. However, if you've utilised services such as attorney support, concierge, notary, or deeds, a portion of the purchase price may be withheld to cover the costs associated with providing you with exceptional service. To request a refund, email us with your name, email address, date of purchase, receipt number, and a detailed reason for your return."

Updated on 01 Apr 2024