Shipping policy
Shipping Method: Documents will be dispatched through reputable courier services to ensure secure and timely delivery.
Shipping Locations: Free shipping is applicable for orders shipped within the UK. For international orders, shipping rates will be calculated based on the destination.
Shipping Calculation: Shipping costs for international orders will be automatically calculated during the checkout process. Customers will see the applicable shipping fees based on their provided shipping address.
Dispatch Time: Orders are typically dispatched within 14 business days from the date of purchase.
Communication: Customers have the option to start the work immediately, waiving the standard 14-day cooling-off period. By choosing this option, customers acknowledge that the order becomes non-refundable.
Tracking Information: Customers will receive tracking information via email once the order is dispatched. Customers can also track within Customer Account. This allows them to monitor the shipment's progress.
International Shipping: For international orders, shipping times may vary. Customers will be provided with estimated delivery times based on their location.
Customer Support: Our customer support team is available to assist with any shipping-related inquiries. Please contact support@crossborderworldwide.com for assistance.
